Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-investment-park.terratrek.net (hereinafter referred to as “Hot Air Balloon Dubai Investment Park,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices related to the collection, storage, access, and handling of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Tracking Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, applications, services, and products offered under the domain https://hot-air-balloon-dubai-investment-park.terratrek.net. However, please be aware that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal information across various interactions:

  1. Using Our Applications and Services: When you use our authorized user accounts, applications, or services, we collect and process data necessary for providing these services.
  2. Visiting Our Websites: Browsing our websites linked to this Privacy Policy may result in the collection of certain data as described herein.
  3. Communications: We may reach out to you via newsletters, emails, calls, or texts/SMS. Participating in these communications is entirely voluntary, and you can opt-out at any time.

Personal Data Collection

We gather various types of personal information, including:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details or other payment method information required for transactions.
  • Financial Information: Bank account numbers or financial records for billing and accounting purposes.
  • Purchase Information: Transaction history, product preferences, and order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for authentication and tracking (e.g., IP addresses, advertising IDs).
  • Location Data: Geographic location information provided by your device when using our location-based services.
  • Feedback: Comments, reviews, or responses you share with us to enhance our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or use social login features.
  • Product Information: Preferences, ratings, and feedback related to our products.

We obtain this data through direct user input, automated tracking technologies, and third-party sources (as permitted by law).

Cookies

To enhance your experience and provide valuable insights, we employ cookies, which are small text files stored on your device:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure log-in sessions.
  • Preference Cookies: Tailored settings and preferences to personalize your experience.
  • Analytics Cookies: Used for performance tracking, user behavior analysis, and improving the overall user experience.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

  • Financial and transaction data may be retained for tax, accounting, or legal obligations.
  • Communication logs might be kept for customer service purposes.
  • Other types of personal information will be deleted once their original purpose is fulfilled, unless required for legal compliance or business needs.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it and notify you.

Your Rights (Depending on Location)

Your privacy rights vary based on your geographical location. Here are some common rights you may have:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete information updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our use of your personal data in certain circumstances.
  • Portability: Receive a copy of your data in a portable format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your privacy rights does not negatively impact your interactions with us.

To exercise these rights or file appeals/complaints, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant alterations will be notified via a prominent notice on our website, along with updated effective dates.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your privacy rights, please contact us: